FAQ

1. Why Geekhom?

We promote a healthy lifestyle and the concept of environmental protection. At Geekhom, we use high-quality natural raw materials to make products. We will conduct rigorous testing and inspection on each product before it is sold. Our products will not release any harmful substances after being heated at high temperature, and there is no harm to health.

2. Is it possible to buy your products wholesale?

Yes, you can buy our products wholesale. You can contact us on the wholesale page for wholesale cooperation.

3. What can I do with silicone gloves? What can't it be used for?

Silicone gloves can be used for tasks that cannot be carried out with bare hands, for example, they can be used to hold some relatively hot objects, and to prevent burns when they are close to a fire. However, it cannot be used to pick up some sharp objects, which may damage the silicone gloves and render it unusable.

4. How to choose BBQ gloves ?

BBQ gloves need to provide flexibility and safety, and a pair of gloves cannot handle all scenarios. When you need to deal with hot grills, chimney starters, and grates, we recommend Aramid fiber Gloves (blue aramid) with better heat insulation and flexibility, but they are not waterproof, so they are not recommended for contact with food, because Moisture will pass through the gloves. When you need to pull out your food off the grill, pulling meat, etc., we recommend using silicone gloves, which are not so thermally insulated, but waterproof and easier to clean. Latex/Nitrile gloves are generally used to process meat in barbecues. They are not insulated, but they are very flexible.

5. Why the color of the shovel I received is different from the picture ?

Our shovel is made of high-quality bamboo. The color of the bamboo is different, so the color of the product will also be a little different. This phenomenon is normal and not a product quality problem.

6. How to maintain Silicone Spatulas for Nonstick Cookware ?

After receiving the goods, it is recommended to soak in hot water before use. After use, rinse with water to clean.

https://www.amazon.com/dp/B01KZBY806 https://www.amazon.com/dp/B07MQ7LLDM?th=1

7. How can I clean the silicone gloves and silicone spatula most effectively ?

Silicone gloves and shovel are very simple to clean. You only need to make full use of the hydrophobicity and dirt resistance of silicone. When cleaning the gloves, you only need to rub your palms and flush with your hands to remove all kinds of residues hidden in the gaps. Silicone gloves are thick, durable, flexible, soft and elastic, and not easily deformed. When cleaning the silicone shovel, just rinse it with clean water and wipe it with a rag.

8. How long is the warranty period ?

The warranty period of all geekhom brand products purchased through Amazon and the website is 2 years.

9. How to choose the installation location of the solar shell light ?

Install in direct sunlight to ensure that no trees or other walls block the light.

10. What should I do if the product is damaged ?

If the product you received is damaged in any way, please keep the proof of damage such as photos or videos, and contact us within 14 days after receiving the goods.

11. What if I have some suggestions for your brand ?

If you have any suggestions for our brand, you can contact us via email or fill in the form. We are happy to listen to your comments and suggestions.