We strive to provide our customers with excellent quality products, however being the nature of electronics from time to time there may be faults. We offer a full 1-year warranty on all our products.
If you do not have a 17-digit order number for Amazon, please register on our website so that you can also enjoy the warranty service.
If you recognise what you believe is a faulty product, please get in contact with us at marketing@geekhom.com. We will be in contact with you as soon as possible and assess the issue.
If we determine the product to be not covered under the GeekHom Warranty, we will contact you directly and discuss alternatives and possible replacements at an additional cost.
Please note that some of the following will void the GeekHom Warranty, but not limited to:
-
Damages or faults caused by accidents, abuse, and misuse.
-
Damages caused by wear and tear, theft or loss.
-
Damages or faults caused by product tampering or use of third-party accessories.
-
Use that is not in accordance with the listed instructions on the product packaging.
